Support

How can we help?

Order help

Find licence keys, downloads and delivery updates in My Orders. You can open a dispute from any paid order.

My Orders

Discord community

Join the Vaulted Discord for announcements and community support.

Contact the team

For account, seller or payment issues, contact Vaulted staff via the Discord support channel.

Frequently asked

When do I receive my product?

Instant Delivery accounts are delivered to your order page immediately after your payment is verified. Manual delivery items are fulfilled by the seller and you'll be notified on update.

Are prices in AUD?

Yes. All prices are listed in Australian dollars. International cards are supported at checkout.

What should I do after receiving an account?

Immediately change the email (where email-changeable), password and enable two-factor authentication. If anything is wrong, open a dispute from your order page.